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      Credit and Collections Clerk

      Job description

      Credit and collections clerk positions are often entry-level, although many firms seek up to several years of experience.

      Candidates should have excellent customer service, negotiation, communication and analytical skills. An associate or bachelor’s degree in accounting or a related area is preferred.

      Typical duties of a credit or collections clerk

      • Creating and maintaining credit history files
      • Analyzing and assessing the creditworthiness of account/client using external credit risk management tools/reports
      • Supporting the collection efforts/calls for accounts receivable portfolio
      • Documenting daily collections activity
      • Researching account disputes and billing discrepancies
      • Performing account/payment reconciliations
      • Responding to credit inquiries from external and internal clients
      • Identifying delinquent accounts requiring external collection efforts
      • Identifying bad debt or financial exposure